free house phone lifeline
Lifeline Home Phone

Lifeline Operator

Order Lifeline Phone Service

Recent reform of the Lifeline program requires that, in addition to placing your order for service, we must receive from you:

  1. Signed Lifeline Certification
  2. Proof of Eligibility
  3. Proof of Identity (Drivers License or State ID)

After placing your order, you can return here and submit the required proof documentation described below.

Call 1-877-779-4885


Order On-line Now

Lifeline Benefit Requirements

Signed Lifeline Certification

This document is provided in the on-line ordering process for your state. During on-line ordering, you will be asked to sign the certification electronically and, upon posting, it will be attached to your new account.

Proof of Eligibility

The rules for Lifeline assistance state that the applicant must provide proof of eligibility if eligibility can't be confirmed from a government database. After placing your order on-line, you will need to provide a picture or copy of an acceptable proof document. Acceptable forms of proof are shown here. Choose the proof that pertains to your qualification. For instance, if you are qualifying for Lifeline based on your participation in the SNAP (or Food Stamps) program, you may provide a picture of your SNAP card or a copy of your award letter for the program.
There are several ways for you to deliver the proof to us. See methods of providing proof.


You must provide proof of your identity. An unexpired drivers license or state identifcation are acceptable forms of identification. Other U.S. government issued IDs are acceptable if they contain a picture, name, and date of birth.

There are several ways for you to deliver the proof to us. See methods of sending us your documentation.
Proof of program participation and identification must be legible and show your name clearly, as well as the program name and an identification number.

Submit Documentation