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Lifeline Home Phone

Important Information for Texas Customers

The advertised price is $25.70/mo. How do I get that?

The advertised price of $25.70 includes the Lifeline discount that is applied after you have registered with Lite-Up Texas. You will be activated on a non-Lifeline plan (at $38.45/mo) but will be automatically switched to the Lifeline plan and pricing once we get notification from the Texas LIDA that you have successfully registered.

The Lifeline Discount - The discount for Lifeline is automatically added to your account once qualification is verified through the Texas Low Income Discount Administrator (LIDA). You must register with Lite-up Texas in order to get  your Lifeline discount.

I know I'm qualified, but how can I be sure that I will get the Lifeline discount?

If you are currently enrolled in one of the programs listed below, you should be on file with the Texas LIDA (Solix). Solix uses data provided by the Texas Health and Human Services Commission (HHSC), along with data from customer self-enrollment. Recent changes by the Texas PUC now REQUIRE all new Lifeline customers to fill out a self enrollment form at liteuptexas.org and send it directly to the PUC (or fax it). For information about the Texas PUC requirement call 1-866-454-8387.

What happened to Link Up? There used to be a Link Up Credit to help pay for activation.

The FCC released an order on February 6, 2012 to reform the low-income program of the Universal Service Fund. In this order, the FCC eliminated Link Up for non-Tribal areas. The elimination of Link Up was effective 4/1/2012.

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Qualifying Government Assistance Programs for Texas

  • Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veteran’s Pension or Survivor’s Pension Benefit
  • Federal Public Housing Assistance - Section 8 (FPHA)
  • Income at or below 150% of Federal poverty level