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Lifeline Home Phone

Lifeline Federal Guidelines

To qualify for Lifeline in states that follow the Federal guidelines, a member of your household must receive benefits from one of seven federal government assistance programs (listed below) or, your household income must be at or below 135% of the Federal Poverty Level.

Additionally, no member of your household can already be receiving Lifeline benefits, you must submit an eligibility certification form (provided by your phone service provider), and you must submit proof of eligibility.

  • Supplemental Nutrition Assistance Program (SNAP, formerly Food Stamps
  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Veteran’s Pension or Survivor’s Pension Benefit
  • Supplemental Security Income (SSI)

Or, you can qualify based on your household* income. Total household income must be 135% of the Federal Poverty Guidelines or less.

Federal Poverty Guidelines 2019 - 135%

# in Household Contiguous 48
/ DC
1 $16,862
2 $22,829
3 $28,796
4 $34,763
5 $40,730
6 $46,697
7 $52,664
8 $58,631
Each Add'l Person $5,967

These income levels are based on the Federal Register

*Household is defined as "any individual or group of individuals who are living together at the same address as one economic unit".
Economic unit is defined as "all adult individuals contributing to and sharing in the income and expenses of a household".

Check your state for specific guidelines

Important Information about Lifeline

  • Lifeline is a federal benefit and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program.
  • Only one Lifeline service (wire line or wireless) is available per household.
  • For the purpose of the Lifeline program, a "household" is defined as and individual or group of individuals who live together at the same address and share income and expenses.
  • A household is NOT permitted to receive Lifeline benefits from multiple providers.
  • Violation of the one-per-household limitation constitutes a violation of the Commission's rules and will result in the subscriber's de-enrollment from the program; and potentially prosecution by the United States Government.
  • Lifeline is a non-transferable benefit and the subscriber may not transfer his or her benefit to any other person.

How do I get Lifeline Home Phone Service?

You can get Lifeline home phone service through your local telephone company or we can provide service for you.

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First, you must determine if you qualify. Next, contact your home phone service provider and ask to be put on the Lifeline program. You will be instructed on how to provide the proof of qualification required by your state. Once you've provided the necessary proof (generally a self certification form - varies by state), your future bills will reflect the discount.